TTS
  • Products
    • Personal Signal Assistant >
      • The Need
      • How It Works
      • Partners >
        • Vendors
        • Authorized Agents
      • Suppliers
      • Deployment
      • Customers
      • Applications
      • FAQ
    • Personal Freeway Assistant
  • About
    • Careers
    • Management
  • News
    • Announcements
    • Events
    • In The News
    • Press Releases
  • Contact

Production Support Specialist

Traffic Technology Services (TTS) is a technology company specializing in data content and information offerings for connected vehicle applications. Our award-winning technology powers automotive OEMs and Tier 1 suppliers for safety, mobility, and environmental applications, such as eco-driving.
​
If you are self-motivated, have a passion for learning new skills, enjoy seeing your work to be used in the near future by every driver including yourself, TTS is the place for you!​

Job Description

  • Provide client support through phone, E-mail, and CRM interactions.
  • Monitor all TTS's signals to ensure full quality of service.
  • Ensure proper recording and closure of all issues.
  • Troubleshoot, resolve and record any down product, servers or service.
  • Research, diagnose, troubleshoot and identify solutions to resolve internal and external issues.
  • Provide feedback to clients and internal teams.
  • Prepare timely reports.
  • Document knowledge in the form of CRM notes and articles.

Preferred Skills and Experience
  • One-year technical support desk or similar experience.
  • Intermediate experience working within a Windows PC environment.
  • Experience using one of the following relational databases MySQL, SQL, or PostgreSQL.
  • Excel reporting and general data entry skills.
  • Strong communication skills.
  • Ability to multi-task.
  • Ability to work rotating on-call shifts.
  • Ability to quickly navigate directories and folders.
  • Excellent time management skills.

Benefits

  • Full coverage medical, dental, and vision plans
  • Life/AD&D
  • PTO aggregated
  • 401(k) plan

Apply

Please submit your information online.
Apply
Traffic Technology Services is an Equal Opportunity Employer.

Services

Personal Signal Assistant

Company

About
​   ISO 9001:2015 Statement
Team
Careers

Info

Press Releases
​In The News
Events
Contact
© COPYRIGHT 2020. ALL RIGHTS RESERVED.
  • Products
    • Personal Signal Assistant >
      • The Need
      • How It Works
      • Partners >
        • Vendors
        • Authorized Agents
      • Suppliers
      • Deployment
      • Customers
      • Applications
      • FAQ
    • Personal Freeway Assistant
  • About
    • Careers
    • Management
  • News
    • Announcements
    • Events
    • In The News
    • Press Releases
  • Contact